Privacy policy

1. Introduction

This Privacy Policy outlines how Bikeman Performance ("we," "us," or "our") collects, uses, and protects the information you provide when using our website at bikemanperformance.com (the "Site").

2. Information We Collect

a. Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

b. Device and Usage Information: We automatically collect information about the device you use to access the Site, including your IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders.
  • Communicating regarding your orders, tracking updates, and customer support.
  • Sending promotional offers, news, and updates (with your consent).
  • Improving our website, product offerings, and user experience.
  • Preventing fraudulent transactions and maintaining site security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember shopping cart items, and collect user preferences. You can manage or disable cookies through your browser settings.

5. Third-Party Services

We may share necessary data with trusted third-party service providers, such as payment gateways, shipping carriers, and marketing platforms. These providers have their own privacy policies governing how they handle your data.

6. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

7. Your Rights & Choices

You have the right to access, correct, or request deletion of your personal information. You can also opt out of marketing communications at any time. Contact us at help@bikemanperformance.com for assistance.

8. Messaging Terms & SMS Policy

We value your privacy regarding our SMS marketing program. We use your contact information to send text notifications (including order updates and abandoned checkout reminders), marketing offers, and review requests.

SMS Data Consent: Opt-in data and consent for text messaging will not be shared with any third parties, except for our direct messaging service partners for the sole purpose of operating our text messaging program.

Our website uses cookies to keep track of items in your shopping cart, including abandoned checkouts, to determine when to trigger SMS cart reminders.

9. Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at help@bikemanperformance.com.