Terms of service
1. Acceptance of Terms
By accessing or using our website at bikemanperformance.com, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site.
2. Account Registration
a. Account Creation: In order to use certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
b. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
3. Product Orders & Payments
a. Order Confirmation: Your order constitutes an offer to purchase, which is accepted by us when we confirm product availability and process your payment.
b. Payment Processing: All payments are processed through secure and trusted payment gateways. We do not store sensitive payment credentials or full credit card details on our servers.
4. Shipping & Delivery
a. Shipping Times: Shipping times are estimates and may vary. We are not responsible for carrier delays beyond our control. Expedited and overnight delivery dates are not guaranteed by shipping service providers.
b. Delivery Address: You are responsible for providing an accurate and complete delivery address. We are not responsible for undeliverable packages. We do not ship to P.O. Boxes.
c. International Orders: International packages may be subject to taxes, duties, and import fees levied by the destination country. Bikeman Performance does not collect these fees at checkout; you are responsible for paying all applicable taxes and duties upon delivery.
5. Returns & Refunds
a. Return Policy: Please review our Refund Policy for full eligibility guidelines and return instructions.
b. Restocking Fee: A 20% restocking fee applies to all eligible returns. Refunds are issued as in-store credit only. Refer to our Refund Policy for complete details.
6. Intellectual Property
a. Content Ownership: All content on the Site—including text, graphics, logos, images, product descriptions, and software—is the property of Bikeman Performance and is protected by intellectual property laws.
b. Limited License: You are granted a limited, revocable, non-exclusive license to access and use the Site for personal shopping purposes. You may not reproduce, modify, or distribute any content without our prior written consent.
7. Limitation of Liability
Bikeman Performance shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site, including errors, omissions, interruptions, or delays in operation.
8. Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles. Any disputes arising from or relating to these terms shall be resolved through binding arbitration or in the state or federal courts located in Wisconsin.
9. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to review this page periodically. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
10. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at help@bikemanperformance.com or call us at 715-483-3003.
11. SMS & Mobile Marketing
By consenting to Bikeman Performance SMS marketing at checkout, subscribing via our website, or initializing a purchase, you agree to receive recurring automated text notifications (including order updates and abandoned checkout reminders), marketing offers, and review requests, even if your mobile number is registered on any state or federal Do-Not-Call list.
Messaging Frequency & Rates: Message frequency varies. Consent is not a condition of purchase. Message and data rates may apply depending on your wireless carrier.
Opt-Out Instructions: To unsubscribe from SMS marketing messages, reply STOP to any mobile message sent from us, or use the unsubscribe link provided in any message. Alternative opt-out requests will not be recognized as a valid means of opting out.
Support: Reply HELP to any text message for assistance, or contact customer service at help@bikemanperformance.com.
Program Changes & Liability: We reserve the right to change any telephone number or short code used to operate the service. Messages sent to a previous short code or number (including STOP or HELP requests) may not be received. To the extent permitted by law, Bikeman Performance is not liable for delayed, failed, or misdirected SMS deliveries.